AMAZON & ECOMMERCE
Turn every order into a review, a contact, and repeat revenue off Amazon.
Your listing gets the sale. Your relationship builds the business.
You paid for the customer. Why let Amazon keep them?
THE PROBLEM
You run ads.
You optimize listings.
You get the sale.
And then…
➡ You made the sale… but lost the customer.
THE REAL COST
That customer could have been:
A repeat buyer.
A subscriber.
A brand advocate.
A referral source.
Instead…
They disappear into Amazon’s system.
You paid to acquire them. Amazon keeps the relationship.
Before feedback goes anywhere else… it enters your system.
Get Started THE SHIFT
Instead of losing the relationship…
You capture it.
At the perfect moment.
Right after the product is delivered.
When the experience is fresh.
When the excitement is highest.
Before feedback goes anywhere else… it enters your system.
Get Started THE FLOW
Step 1
A branded insert card, thank-you note, or product card inside every order.Simple message: “Scan to share your experience and get your reward.
”No mention of Amazon. No reference to your listing. No connection to Amazon reviews.This is a completely separate feedback platform.
Step 2
They scan the QR code.
They speak their review in 15–30 seconds…or type it…or record a quick selfie video.
Their choice. Their words. Under a minute.
Step 3
To claim their reward, they provide:
Name
Email
Phone number
SMS consent
Captured during the interaction. Not after.
If they called in, the AI voice prompter captures SMS opt-in during the call itself.Their contact is in your CRM before they even hang up.
➡ Now they’re YOUR customer. Not Amazon’s.
Step 4
$5 cashback, hotel savings card, dining certificate, or sweepstakes entry.
Delivered immediately via SMS — while they’re still holding your product.
This is the moment that unlocks everything.
At peak attention and peak goodwill, the system presents the next opportunity:Record a video review for an upgraded reward.Share your review on Trustpilot, Sitejabber, or Reddit for additional rewards.
Step 5
Positive experiences:
Publish to your TruthByReviews authority profilePublish across our consumer review networkDisplay on your Shopify or DTC website via widgetCross-post to third-party platforms the customer chooses
One review. Multiple verified destinations. All building your brand — not Amazon’s.
Step 6
Now you can:
Send SMS offers for new products Launch email campaigns to your own list Build look alike audiences from verified buyers Drive repeat purchases to your Shopify store Build a brand that exists outside of Amazon
You didn’t just make a sale. You built a customer.
VOICEREVIEW ENGINE™
Amazon customers won’t write long reviews.
But they will talk.
They scan…
speak for 20 seconds…
AI cleans up the filler words and grammar…
reads it back for their approval…
done.
And here’s what no other platform offers:
Every review publishes with the original voice recording attached.
Playable. Verifiable. Authentic.
Real voice. Real experience. Real proof.No bots. No fake reviews. No guesswork.
When someone asks “Are these reviews real?”the customer’s actual voice is the answer.
During the call, the system also captures SMS consent automatically.Their name, phone number, and opt-in are in your CRM before the call ends.
Prefer to type? The written review option is always available.
THE REWARD ESCALATION
We don’t ask for everything at once.
Each reward builds goodwill that naturally leads to the next step.
First interaction → feedback
Second → video
Third → distribution
Each step increases engagement, content, and visibility.
Without increasing friction.This isn’t random. It’s engineered.
Action: Call in or type a review. Rate your experience.
Reward: $5 instant cashback via SMS.
You get: A verified review + a CRM contact with SMS opt-in.
Presented at the moment of cashback delivery — peak attention.
Action: Record a quick selfie video video with your product.
Reward: Hotel savings card ($100–$300 value).
You get: An authentic video testimonial showing a real customer with your real product.
Action: Post their review on platforms you choose Trustpilot, Sitejabber, Facebook, Reddit.
Reward: Additional dining certificates and travel vouchers for each platform.
You get: Cross-platform review multiplication. More indexed pages. Stronger brand signals.
Google and Yelp excluded from incentivized flows by design.
The reward delivery IS the bridge. Customers are at peak goodwill when they receive their cashback. That’s the moment the next opportunity appears.
INCENTIVES
$5 Instant Cashback
Real cash via the TBR Cash-Back App. The Give $5, Get $5 loop.
Hotel Savings Cards
$100–$500 in credits toward hotel bookings worldwide.
Restaurant Savings
$25–$100 in dining vouchers.
Complimentary Vacation Stays
3–7 nights in 180+ destinations.
Sweepstakes Entry
Monthly drawings. Gamification drives repeat engagement.
Loyalty Stacking
Rewards compound. Repeat customers earn more with every purchase.
THE PUBLISHING NETWORK
Your reviews don’t just sit in one place.
They work everywhere.An Amazon seller’s biggest question:If the reviews aren’t going on Amazon, where are they going?
Everywhere that matters.
These pages are indexed by Google, read by AI engines like ChatGPT and Gemini,and structured for AEO (Answer Engine Optimization).
A centralized page aggregating every review — voice, video, and text.The page that ranks when someone searches your brand name.
Reviews publish across independently indexed consumer review sites.Each page crawled by Google and read by AI answer engines.
One line of embed code. Your verified reputation displays live on your own store.Star ratings, individual reviews with playable audio, and your TruthByReviews badge.
Customers cross-post to Trustpilot, Sitejabber, Reddit, and others.Their review, their words, on every platform that builds your brand.
Amazon builds Amazon’s authority with your reviews. TBR publishes across a network that builds yours.
THE AEO ADVANTAGE
Your customer feedback becomes:
Searchable content.
Indexed pages.
AI-readable signals.
So when people search:
“Is this product worth it?”
“Best product for X?”
“[Your brand] reviews — is it legit?”
Not because you paid for an ad.Because real customers said real things about your product.
YOUR DATABASE
Amazon owns the platform.
You should own the relationship
Every order.
Every scan.
Every call.
Every interaction.
You ship 500 orders per month.
15% scan your insert.
That’s 75 new contacts per month.
900 per year.
Each with name, email, phone, SMS consent, and verified purchase sentiment.
What’s a list of 900 verified buyers worth to your brand?
What about 9,000 over three years?
That’s a list Amazon can never take from you.
Your database becomes your biggest asset — one Amazon can never take from you.
THE REAL ROI
One sale. Zero follow-up. Customer gone.
Sale + contact + review + video + repeat business.
300 customers scan your insert.
300 contacts captured.
If just 10% of those contacts return and spend $100:
= $3,000 recovered revenue
Get StartedFrom orders you already shipped.
➡ That’s how brands scale beyond Amazon.
COMPLIANCE
Amazon sellers live in fear of account suspension.We built this system so you never have to worry.
Invites customers to share honest feedback on your branded TrustByReviews page
Rewards customers for participating — regardless of star rating
Captures verified contact info (name, email, phone, SMS consent)
Delivers instant rewards that create goodwill with your buyers
Generates verified reviews and video testimonials you own permanently
Operates entirely on TrustByReviews infrastructure independent of Amazon
Request or incentivize Amazon reviews in any way
Direct customers to your Amazon listing
Reference Amazon anywhere in the customer-facing flow
Offer rewards tied to star ratings
Use language implying any connection between the reward and an Amazon action
Put your seller account at any risk
Amazon’s Terms of Service prohibit incentivizing reviews on their platform. TrustByReviews is a completely separate feedback and database platform that operates independently of Amazon. We never mention Amazon, link to Amazon listings, or reference Amazon reviews anywhere in our customer-facing flow. Your product insert directs customers to a TrustByReviews page — not to Amazon.
AI does not write reviews. AI removes filler words and fixes grammar.The customer hears the cleaned version read back and approves every word.The original voice recording is stored and published as proof of authenticity.The review is always the customer’s words.
Rewards tied to participation, never to ratings
FTC disclosure built into every flow automatically
Email and phone verification on every submission
Consent-based data capture with opt-in toggle
Google and Yelp excluded from all incentivized sharing
REVIEW SHIELD™
1–3 star feedback is intercepted automatically.
It never reaches public platforms.
Your team gets an instant alert with the customer’s contact and complaint.You have 72 hours to resolve the issue.
Turn a potential one-star review into a repeat customer.
You get a second chance before the internet gets the first impression.
Get Started BUILT FOR SELLERS
Amazon FBA Sellers Turn every shipment into a customer you own.
Shopify & DTC Brands Display verified reviews with playable audio on your own store.
Subscription Businesses Build a loyalty loop that compounds with every delivery.
Multi-Channel Sellers One review system across Amazon, Shopify, Walmart, and your own site.
If you ship products…
This works.
FAQ
TrustByReviews gives you relationships.
You already did the hard part…Getting the sale.
Now keep the customer.
Every order.
Building a database Amazon can never take from you.
Stop building Amazon’s business.
The customers are already there. You’re just not capturing them — yet.
Start Capturing Your Customers
Get Started| Feature |  | Trustpilot | NiceJob | Birdeye | Podium |
|---|---|---|---|---|---|
| Private intercept | |||||
| Multi-platform push | |||||
| AI aggregation | |||||
| Incentives built-in | |||||
| Builds YOUR database | |||||
| CRM export |